We offer one of the most comprehensive services in the field of medical diagnostics in Nigeria. Our services include the following:
- NEED GAP ASSESSMENT / RECOMMENDATIONS.
Many customers purchase their diagnostic equipments on “gut-feel basis.” The result is that they end up purchasing instruments that will not satisfy their needs either in the short or long term. Pinecrest offers detailed need gap assessment for customers and offers them the best solution that will satisfy their needs both in the short and long term. This saves cost to our customers and is one the services that has endeared Pinecrest to its teaming and highly satisfied customers.
- SALES.
In addition to need gap assessment and recommendations, Pinecrest sells its innovative products to customers. These products include:
- Diagnostic instruments.
- Consumables such as: Reagents, spare parts and so on.
We need to emphasis that the products are sold strictly in accordance with the original equipment manufacturer’s specifications and conditions.
- INSTALLATION / TRAINING
Pinecrest does not stop at just selling instruments to its customers. We go the extra mile in ensuring that the instruments are installed and tested. This is done by the combined efforts of our engineers and application specialists. Our application specialists also ensure that the customers are adequately trained to operate the instruments satisfactorily.
- MAINTENANCE / AFTER-SALES SUPPORT.
Pinecrest appreciates the fact that the worth of a good diagnostic equipment company is in the value of its after sales / technical support services. With our team of in-house engineers; applications specialists and market development executives across the country, Pinecrest maintenance and after sales support ranks amongst the best in Nigeria at the moment.